Cancellation Policy

1. Membership & Packages
• Once activated, memberships and packages cannot be cancelled.
• Pausing or rescheduling may be allowed for medical or unavoidable reasons, subject to approval.
2. Classes & Appointments
• Group classes, personal training sessions, and salon appointments must be cancelled at least 24 hours in advance.
• Late cancellations or no-shows may be charged in full.
3. Events & Special Programs
• Bookings for events, workshops, or special programs are non-cancellable and non-refundable unless stated otherwise.